Business Services Administrator

Location - Remote Working and Chichester/Horsham/Crawley/Worthing

Hourly Rate - £10.13 - £11.43

Full Time - Interim Position

Reference - 7860966

Please note these roles require a mix of home and office working. We have vacancies at Chichester, Horsham, Crawley and Worthing. Crawley and Worthing have part time vacancies as well as full time. Crawley - 26.5 hours per week and Worthing - 4 full days.

Background

Member of an admin resource pool, responsible for providing a range of administrative support within and across services as determined by the Team Manager. Responsible for the provision of an effective and efficient, professional & flexible administrative service to support clients. Undertaking a wide range of technical/specialist admin tasks as directed, whilst maintaining high standards of work.

Key Responsibilities

• Taking notes, requiring intense concentration over lengthy periods, analysing and interpreting complicated information which is also sensitive/ disturbing / highly confidential, such as note taking at Child Protection conferences.
• Delivers timely and efficient specialist financial administrative support to a team or across teams with an awareness of team requirements. Prioritises day to day work in the short term, working with colleagues to deliver objectives and a customer focussed service.
• Analyses technical financial information relating to the team specialism and draws conclusions to process varied tasks appropriately. For example, analyses information relating to a client's assessment or service’s budget and suggests appropriate action according to the individual situation in line with procedures.
• To locally deliver a flexible administrative service to a diverse range of internal clients to a high standard. To include: creation of complicated documents in specialist ICT software, electronic filing systems, report writing, organisation of large events/courses.
• Communicate with and develop good working relationships with a wide and diverse range of people, such as Senior Management, customers, key contacts and members of the public.
• To co-ordinate case conferences or events which involve: arranging dates, booking of rooms, informing attendees of arrangements and distribution of highly confidential papers within statutory timescales.
• Responsible for the care of, accuracy, confidentiality, security and maintenance of admin related manual and/or computerised information, including the development of relevant computerised management information systems and the maintenance of procedure manuals and forms, disseminating changes to relevant staff.
• As a member of a resource pool, undertake a range of tasks. Allocate work to other members of the resource team to manage workloads across the team. This will include duties covering busy reception on a rota basis.
• Support equality and diversity and respect customers, clients and other members of staff regardless of gender, age, disability, sexual orientation, religion or ethnic origin.
• Remain up to date and compliant with all relevant organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice
• Provide some on-the-job training to colleagues on specific aspects of the provision of an administrative service or systems.

Key Skills

• Ability to interpret complex information to produce a high quality document with minimal guidance. Also the ability to organise, plan and meet set targets e.g. for event organisation.
• Good communication and interpersonal skills in order to provide clear and concise specialist advice and guidance to a range of clients.
• Good literacy and numeracy skills in order to understand complex written instructions describing tasks, make sound and accurate financial calculations to check financial invoices and other documents.
• Ability to present information clearly, concisely, accurately and in ways that promote understanding, either verbally or in written/electronic form.
• Excellent knowledge of single specialist ICT software and good general knowledge of
  ICT software for the integral use of word processing, data processing, updating websites, creating, developing workflows or electronic presentations and the ability to investigate and troubleshoot system related problems and provide solutions.
• Competent note taking skills including high levels of accuracy and speed for taking minutes of complex/specialist meetings, such as attending Child Protection conferences.
• The ability to act in an appropriate manner and with discretion, whilst hearing confidential, sensitive or disturbing information.

Qualifications and Experience

• Educated to GCSE level or equivalent qualification or experience.
• Demonstrable office experience using administrative office systems and practices.

If you are interested in this role, please call 020 3641 9193 for further details or email your CV to apply@instajobsuk.com