Administative Assistant - People Support

Location - Remote Working and 1 day in the Chichester Office

Hourly Rate - £11.59

Full Time - Interim Position

Reference - 7860100

Background

The People Support team provide a specialist administrative and transaction HR function dealing with Fire Service pay, terms and conditions. They provide a customer centred service with areas of work ranging from recruitment, workforce planning, issuing of employment contracts and payroll instructions, monitoring sickness absence and booking occupational health medicals.

Key Responsibilities

• Provide a flexible administrative/transactional HR service to a range of customers to a high standard, prioritizing work to meet objectives and deliver a customer focused service.
• Processes timely and accurate payments, contracts of employment and variations or other administration tasks relating to the team function.
• Perform related calculations and analyse information to draw conclusions relating to employees’ payments, working hours, leave entitlement or terms and conditions of employment and to process various related tasks appropriately.
• Follow procedures and processes to respond independently to day-to-day telephone, email and written queries including using initiative to resolve unexpected problems and refer or escalate as necessary.
• Be a subject matter expert in a particular area and for specific tasks within the team. For example: Occupational Health referral process, recruitment processes, issuing of employment contracts and payroll instruction. This will include providing on the job training to colleagues on specific areas or systems if required.
• Some direct responsibility for finance through the appropriate and accurate regular preparation of pay information and raising invoices.
• Direct responsibility for appropriate and careful handling of confidential and sensitive employee information including updating and maintaining accurate employee files and records.

Key Skills

• Ability to complete tasks accurately and demonstrate strong attention to detail.
• Effective interpersonal and customer service skills, with ability to build and maintain effective working relationships internally and externally.
• Effective written and oral communication skills to communicate clearly and concisely with others.
• Proficient in using Microsoft Office to produce data and information in a clear and meaningful way, including Outlook, SharePoint, Word, PowerPoint and Excel.
• Ability to manage business and employee information with confidentiality, discretion and sensitivity.
• Ability to plan and prioritise own workload to meet tight deadlines and objectives, balancing competing demands and priorities with the minimum of supervision.

Qualifications and Experience

• 4 GCSE A-C passes including English and Maths (or equivalent).
• CIPD level 3 is desirable but not essential.
• Experience of using Microsoft Outlook, Word, Excel and PowerPoint for producing correspondence, reports, presenting information and data.
• Experience of working within a customer orientated environment.
• Experience of providing a fast-paced, efficient administrative service.
• Experience of working in an administrative role within an HR/People environment.

If you are interested in this role, please call 020 3641 9193 for further details or email your CV to apply@instajobsuk.com